Aftersales

1. For each batch of goods we made, we'll furnish MTC to show the goods are 100% inspected & tested, and qualified to use, also we have guide / manual for installation, operation, maintenance, all relative technical supports, to help customer use the goods in the right way;

2. Full sets of parts and accessories in the BOM of the technical drawing can be supplied, in case of any possible repair or change;

3. Even our goods are made under strict quality control system, but still can not 100% avoid unexpected conditions or quality problems forever, that's why we furnish a warranty of 18 months from shipment date, during this period, we'll take responsibility for the repair, change or return for free due to quality problems;

4. For other reasons exclude quality problems, we can also furnish repair and maintenance by reasonablecharge;

5. Our aftersales team will send customer satisfaction survey aperiodically after installation, continuously furnishing following needful supports, to make sure the goods operating in good conditions.